Elo Safety Tips

Last Updated: 7th March 2025

Elo is more than just a social app – it’s a movement towards genuine connections. We understand that every interaction has the potential to be life-changing, and that’s why we’ve created a space where meeting new people feels effortless, exciting, and secure.

1. PROTECT YOUR PERSONAL INFORMATION

1.1 Avoid sharing sensitive details such as your home address, workplace, financial information, or passwords. 1.2 Be cautious when sharing personal details, even with users you trust. 1.3 Do not send money or provide financial assistance to other users.

2. CHOOSING SAFE VISIBILITY SETTINGS

2.1 Elo offers three visibility settings: Precise, Nearby, and Hidden. 2.2 Choose “Hidden” if you prefer to browse without being visible to others. 2.3 Avoid selecting “Precise” in unfamiliar locations or situations where privacy is a concern.

3. ENGAGING IN SAFE CONVERSATIONS

3.1 Stay alert for users who pressure you for personal details or financial favors. 3.2 Do not engage in conversations that make you uncomfortable. 3.3 Use the in-app reporting feature to flag inappropriate behavior.

4. TIPS FOR SAFE IN-PERSON MEETUPS

4.1 Always meet in public places, such as cafés or shopping centers, during the daytime. 4.2 Inform a friend or family member of your plans, including location and time. 4.3 Arrange your own transportation and avoid accepting rides from someone you just met. 4.4 Trust your instincts—if something feels off, remove yourself from the situation immediately.

5. AVOIDING SCAMS & FRAUDULENT USERS

5.1 Be wary of users who request money, claim emergencies, or offer financial schemes. 5.2 Never share your financial details or send money to strangers. 5.3 If an offer seems too good to be true, it probably is—report suspicious users.

6. ONLINE SECURITY & ACCOUNT PROTECTION

6.1 Use a strong password. 6.2 Do not share your login credentials with anyone. 6.3 Regularly update your app to ensure you have the latest security features.

7. REPORTING & BLOCKING USERS

7.1 If you experience harassment, inappropriate behavior, or safety concerns, report the user immediately. 7.2 Use the block feature to prevent unwanted interactions. 7.3 Elo investigates all reports seriously and takes necessary action to ensure user safety.

8. COMPLIANCE WITH LOCAL & INTERNATIONAL LAWS

8.1 Always adhere to the laws of Kenya and international best practices when using Elo. 8.2 Engaging in illegal activities, including harassment, fraud, or exploitation, will result in account suspension and legal action if necessary.

9. STAY INFORMED & UPDATED

9.1 Regularly review Elo’s safety policies and updates. 9.2 Follow official Elo communications for new safety features and best practices. 9.3 If you have any concerns, reach out to our support team for assistance.

Your safety is in your hands. Stay cautious, trust your instincts, and enjoy meaningful connections on Elo!

Download Elo Plus on Google Play and Apple App Store

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